Terms & Conditions

SidiPortal LLC is a software and technology provider only. The Portal is a transaction management and communication platform made available to licensed real estate agents, teams, brokerages, and transaction coordinators (“Subscribers”) and to the clients they invite. SidiPortal LLC is not a real estate broker, brokerage, escrow or title company, lender, attorney, or a party to any transaction, and it does not provide real estate, legal, tax, or financial services.

Each transaction in the Portal is represented solely by the licensed agent, team, and brokerage identified on that workspace or transaction. SidiPortal LLC bears no responsibility or liability for any Subscriber's representations, contract negotiations, timeline or deadline accuracy, brokerage compliance, or professional conduct. Any questions about a specific transaction must be directed to the agent or brokerage of record for that transaction.

The Portal is a private, invitation-only tool provided as a convenience to clients and authorized personnel of participating Subscribers. Accounts may be created only with a valid access code issued by us or by a Subscriber. You must be at least 18 years of age and legally capable of entering into a binding contract.

You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized access or suspected compromise. We may suspend, restrict, or terminate any account at any time, with or without notice, for any reason, including inactivity, suspected misuse, or the conclusion of your transaction.

All content in the Portal — including timelines, milestones, deadlines, checklists, action items, calculations, estimates, net-proceeds or commission worksheets, reports, market or activity data, and glossary entries — is provided for general informational and organizational convenience only. It is not legal, tax, accounting, appraisal, inspection, lending, insurance, engineering, or investment advice, and it is not a substitute for reading and relying on your fully executed contract and its addenda.

Deadlines and dates shown in the Portal are automated estimates derived from the information entered and may be incomplete, delayed, or incorrect. The executed purchase contract, listing agreement, and any written amendments — not the Portal — control all rights, obligations, and deadlines. You are solely responsible for independently verifying every date, figure, and document with your agent, attorney, lender, escrow/title company, and other licensed professionals before acting or failing to act.

The Portal is provided on an “AS IS” and “AS AVAILABLE” basis. We do not warrant that the Portal will be uninterrupted, timely, secure, error-free, or that any data, file, notification, email, or text message will be generated, transmitted, delivered, or received. Email and SMS notifications depend on third-party carriers and providers outside our control and must never be relied upon as the sole means of receiving time-sensitive information.

You agree that missed, delayed, filtered, or undelivered notifications do not extend, waive, toll, or otherwise alter any contractual deadline, and that we bear no responsibility for any consequence arising from them.

The Portal is currently offered as a beta service and may include pre-release, experimental, incomplete, or changing features. Beta features may contain errors, experience interruptions, produce incomplete or inaccurate results, or be modified, suspended, or discontinued at any time without notice. You acknowledge that the Portal may not perform as intended and agree not to rely on it as the sole system for transaction deadlines, documents, communications, compliance, or record-keeping. To the fullest extent permitted by law, your participation in the beta is voluntary and at your own risk. You agree to promptly report material errors or security concerns and not to disclose or publicly distribute non-public beta features, screenshots, documentation, or other confidential beta materials without our prior written consent.

If you provide comments, suggestions, ideas, error reports, or other feedback about the Portal (“Feedback”), you grant SidiPortal LLC a perpetual, irrevocable, worldwide, royalty-free right to use, reproduce, modify, implement, commercialize, and otherwise exploit that Feedback without restriction, attribution, or compensation to you. Providing Feedback does not grant us ownership of your underlying confidential transaction documents or proprietary business content.

The Portal may allow documents, photographs, notes, feedback, and other materials (“User Content”) to be uploaded, stored, viewed, or downloaded. You represent and warrant that you have the right to upload and share all User Content you submit and that it does not infringe any third-party right or violate any law.

Do not upload Social Security numbers, full bank or routing numbers, credit or debit card numbers, government identification images, medical records, or other highly sensitive personal information unless we expressly request it through a secure channel. You upload at your own risk.

Documents in the Portal are provided for convenience only and may be drafts, partial, superseded, or unexecuted. The Portal is not a system of record, is not a document retention or escrow service, and is not a substitute for your own record-keeping. For Subscribers subject to statutory transaction record-retention requirements (such as state real estate licensing commission rules), Subscriber acknowledges and agrees that the Portal is an active workflow tool and is not an electronic statutory archive. Subscribers and Clients are solely responsible for downloading, backing up, and independently preserving all necessary files and audit records. We may modify, archive, or permanently delete any User Content or account following thirty (30) days after a transaction is marked closed, inactive, or terminated, or upon account termination, without liability. You are solely responsible for exporting and retaining your own copies of all documents and records prior to such time.

You grant us a non-exclusive, royalty-free license to host, store, process, display, and transmit your User Content, solely to operate the Portal and perform services in connection with your transaction and your use of the Portal. Subscribers granting access to their branding, logos, headshots, or trademarks hereby grant us a limited, revocable license to display such marks within their designated client portals and workspaces.

Real estate transactions are targeted by wire fraud and phishing schemes. We will never send wiring instructions or request funds through the Portal, email, or text message. Never rely on wiring instructions received electronically. Always call your escrow or title officer at an independently verified phone number before transmitting any funds. We are not responsible for losses resulting from fraudulent, spoofed, altered, or intercepted communications.

We use commercially reasonable administrative, physical, and technical safeguards, including encrypted transport, access controls, and role-based permissions designed to protect your information. However, no method of electronic transmission or storage is completely secure, and we do not and cannot guarantee absolute security, confidentiality, or integrity of information transmitted to or stored in the Portal.

To the fullest extent permitted by law, except to the extent directly caused by our gross negligence, willful misconduct, or non-waivable statutory data breach notification obligations, SidiPortal LLC and its members, agents, employees, contractors, and service providers shall not be liable for any unauthorized access, hacking, interception, ransomware, phishing, credential theft, data loss, corruption, or disclosure occurring on third-party hosting, database, storage, email, or messaging providers. You assume the inherent risks of electronic transmission and storage.

The Portal relies on third-party cloud infrastructure and service providers. We are not liable for the acts, omissions, outages, or security failures of those independent providers.

You agree not to, and not to permit any other person to:

• share your credentials or allow anyone else to access your account;
• access, attempt to access, copy, or disclose data belonging to any other client or transaction;
• scrape, crawl, reverse engineer, decompile, probe, penetration test, or interfere with the Portal or its security features;
• upload malicious code or use the Portal for any unlawful, harassing, discriminatory, or fraudulent purpose;
• use the Portal, its data, or its outputs to build, train, or market a competing product or service.

The Portal, its software, design, layout, text, templates, report formats, workflows, and all related intellectual property are owned by SidiPortal LLC or its licensors and are protected by law. No license or ownership interest is transferred to you. See our Intellectual Property Notice & Policy for details.

The Portal may reference or integrate third-party services, data sources, or links. We do not control, endorse, or assume responsibility for any third-party content, availability, accuracy, privacy practices, or security.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE PORTAL CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIDI PORTAL LLC AND ITS MEMBERS, AGENTS, EMPLOYEES, BROKERS, AFFILIATED BROKERAGE, CONTRACTORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST OPPORTUNITY, LOST OR DELAYED TRANSACTION, MISSED DEADLINE, LOST EARNEST MONEY, LOSS OF DATA, OR REPUTATIONAL HARM, ARISING OUT OF OR RELATED TO THE PORTAL, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE PORTAL SHALL NOT EXCEED: (A) FOR SUBSCRIBERS, THE TOTAL FEES ACTUALLY PAID BY YOU TO SIDI PORTAL LLC IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) FOR ALL OTHER USERS (INCLUDING CLIENTS), ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITATIONS APPLY SEPARATELY FROM, AND DO NOT LIMIT OR MODIFY, ANY OBLIGATION OWED UNDER A SEPARATE SIGNED BROKERAGE OR REPRESENTATION AGREEMENT.

You agree to defend, indemnify, and hold harmless SidiPortal LLC and its members, agents, employees, brokers, and contractors from and against any claims, damages, losses, liabilities, judgments, penalties, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Portal, your User Content, your breach of these Terms, or your violation of any law or third-party right.

You consent to receive notices, disclosures, and communications electronically through the Portal, email, and — if you provided a mobile number and opted in — text message. Message frequency varies; message and data rates may apply. Reply STOP to unsubscribe from texts or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Consent to receive marketing or notification texts is not a condition of purchasing any property, goods, or professional services. Withdrawing consent to electronic communications may prevent you from using the Portal.

Your use of the Portal is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

We comply with the Fair Housing Act and all applicable federal, state, and local fair housing laws. The Portal must never be used to discriminate on the basis of race, color, religion, sex, familial status, national origin, disability, or any other protected class.

We may modify, suspend, or discontinue any part of the Portal at any time. We may update these Terms by posting a revised version with a new version date. Your continued use after posting constitutes acceptance. Material changes may require a renewed acceptance at your next sign-in.

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. Any dispute arising out of or relating to the Portal shall be resolved exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to personal jurisdiction and venue there. You agree that any claim must be brought within one (1) year after it arises, and you waive any right to participate in a class or representative action.

JURY TRIAL WAIVER: TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY HEREBY IRREVOCABLY WAIVES ALL RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE PORTAL.

ATTORNEYS' FEES: IN ANY ACTION OR PROCEEDING TO ENFORCE RIGHTS UNDER THESE TERMS, THE PREVAILING PARTY SHALL BE ENTITLED TO RECOVER ITS REASONABLE ATTORNEYS' FEES AND COSTS.

If any provision is held unenforceable, the remaining provisions remain in full force and effect. Our failure to enforce any provision is not a waiver. These Terms, together with the Privacy Policy and Intellectual Property notice, constitute the entire agreement regarding the Portal. You may not assign these Terms; we may assign them freely. Sections 2 through 13, and 18 survive termination.

SidiPortal LLC

Email: support@sidiportal.com

For questions about a specific transaction, contact the licensed agent or brokerage of record identified on that transaction's workspace.